FAQ

Contact

Please email info @ sumithreads.com for all enquiries.

 

Wash and Care 

  • To prolong the life of your garment we recommend machine cold wash, inside out, with similar colours and no bleach. Using a laundry wash bag is optimal.
  • Line dry in shade (harsh sunlight damages the print!).
  • Avoid tumble-dry and dry cleaning.
  • Do not iron directly over designs.
  • Consult clothing tag for additional instructions.

 

Sizing

All garments are unisex size. If you are an in-between size, or are simply unsure, we recommend picking the larger option unless you prefer a tighter fit. Please refer to the sizing chart on each product page for additional details.

 

Delivery and Shipping

Orders are processed within 1-2 business days and delivered via Australia Post or Sendle (depending on order size). All orders are tracked. International orders may take up to 3 weeks to arrive.

 

Conventions

Sumi Threads strives to attend as many events as possible. We are usually located in the Exhibitor section or the Artist Alley area. Follow Sumi Threads on Instagram and Facebook to stay informed about event details and stall locations!

 

Going Green!

We are a proud partners with Hero Packaging. We use Hero Packs and Composticky Tape, which are 100% compostable. This is a huge step up from 'biodegradable' materials, which may still leave micro-plastics in our environment after they break down. Recycling is great and reducing the usage of plastic is even better! Your support is greatly appreciated as we transition to eco-friendly and sustainable packaging by the end of 2021.