Shipping & Refunds

Shipping

Free shipping on all Australian orders over $50.

Standard shipping within Australia is a flat $8 (AUD), and delivers approximately within 2-5 business days.

Standard international shipping is a flat $20 (AUD), and delivers approximately within 20 business days.

Orders are processed within 1-2 business days and shipped via Australia Post or Sendle (depending on order size). All orders are tracked. Please consult the Australia Post shipping calculator for additional information: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Refunds

We offer refunds if your order is incorrect (we take great care to ensure all orders are right!). We also provide replacements in the event of any damage or defects, within 14 days from the date of order reception. We do not offer replacements or refunds for items which have been worn, nor wrong size choices. If you have any questions, please email info@sumithreads.com and we will be happy to assist!